Terms of service

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TDS agrees to furnish services to the Subscriber, subject to the following (“Terms of Service”). TDS, the company hereafter referred to as, (“TDS “), (“Us”), (“We”) and The Client, (“Customer”), (“Client”) and (“You”). TDS Service constitutes acceptance and agreement to the ToS (“Terms of Service”). All provisions of this contract are subject to change from time to time at the discretion of TDS Subscriber understands that change to the ToS by TDS shall not be grounds for early contract termination or non-payment.

Refunds and Disputes

TDS provides NO money back guarantee.

*By submitting payment, you agree to our Terms of Service. If a billing dispute / chargeback such as but not limited to PayPal dispute / chargeback is raised, the billing account will be suspended until the Dispute / chargeback has been resolved. This includes all services associated with the billing account.

Liability , Limitation and Exclusion

TDS, under no circumstances, shall be held liable for any data loss, disruption of information, or distribution of information including that of unauthorized access to our server systems or any other loss of data. Matrix Solutions shall not be held liable for any disruption, delay, or disconnection of services for any period of time.We reserve the right to terminate a client’s services in the event of a charge dispute, despite the outcome of the dispute. 

Support

Any support requests required for products from TDS shall be submitted through the billing system via tickets or website. Any other form of contact other than the predetermined ticket system is not guaranteed a proper answer from an official representative.

Legal Contact

TDS retains the right to seek and consult with any appropriate authorities that may need to be involved in the event of an issue arising whether it is through violation of this policy or any other illegal occurrence requiring involvement of law-enforcement agencies. TDS regards any communication between parties as confidential, upon distribution of any communication, unless prior approval is in place, we will take action to the full extent of the law. By purchasing a server from TDS you permit us to modify your server, this includes, but is not limited to, changing settings, uploading/mods, and other tasks related to running any server. Any verbal or written action to compromise our server systems or any other equipment owned by TDS will be taken seriously and will result in further investigation and possible lawsuits. Upon cancellation of payments to TDS your server will be suspended unless prior arrangements are made. Files will be kept as long as possible after termination or suspension however the guaranteed amount of time is unspecified. TDS retains the sole right to stop, start, and modify your server at any given time.

Termination

We reserve all rights to terminate your server or service upon any violation of these terms or any other basis if deemed needed and no refund or credit will be given. Services which are suspended for non-payment will be terminated 7 days after the renewal invoice is due.